FAQ

No - all items are released on a pre-order basis. We open orders for a limited time, then produce everything in small batches once the window closes. This keeps things sustainable and avoids overproduction & wastage.

Once the pre-order window closes, please allow around 10 business days for production. After that, standard shipping times apply: North Island: 1-3 business days South Island: 2-4 business days We'll let you know when your order ships.

Yes, just select international shipping at checkout and we will send you a separate invoice for this.